An exciting opportunity exists for an Agile Business Analyst to join our team based in Cape Town.
Mukuru is one of the fastest growing fintech companies in Southern Africa. The company operates in several jurisdictions in SADC and Europe and is backed by the largest Africa focused US private equity fund. Our passion is to help facilitate safe, affordable and regulated financial products using a myriad of innovative technologies.
We are looking for an experienced Agile Business Analyst who enjoys a challenge. This role would afford you the opportunity to grow your career as a Business Analyst in a fast-paced, agile team environment, while collaborating across verticals in the business.
Our Agile Business Analysts are a key part of our process to help facilitate a diverse group of bright and passionate people, who are responsible for building and operating our enterprise level systems that are at the core of the business. This specific role is focussed on our omni-channel customer services capability, which aims to delivery world class services in a multi-country, multi-language, multi-product and multi-channel environment. The Agile Business Analyst reports directly to the Head of Product Domain: Customer.
Internal liaison takes place with the Product Owners, Agile Development Teams (including Developers, QA and Scrum Master), Business Leaders and Users, Project Management and Application Support. External liaison takes place with third parties - both partners and suppliers, as well as with customers. Some travel may be needed from time to time.
Duties and Responsibilities (include but is not limited to):
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S EE TARGETS