Hey, Trailblazing Market Developer! We’re on the lookout for someone awesome to join our crew and turbocharge our Mukuru Wallet & VAS business, with a spotlight on Insurance! As our maestro of Market/Product Development, you'll be the driving force behind our Insurance strategy, unearthing fresh biz prospects and supercharging our existing ventures. Your gig? Working across the board to ensure our market/product growth stays sky-high and sustainable. If you’re ready to rock the world of Insurance and take our business to new heights, hop on board and let’s make market waves together! This role is open to applicants from Cape Town or Johannesburg.
Duties and Responsibilities (Include but are not limited to):
Drive market penetration of the Insurance business to deliver the budgeted targets for assigned markets and ensuring operational excellence
- Lead the acquisition of new customers, improve the retention of our existing customers and increasing the usage of our products by:
- Being the Wallet & VAS champion for your assigned markets to gain share of mind and coordinate business activity in support of the Wallet & VAS strategy
- Developing the customer proposition strategy that is relevant and valuable to our markets
- Collaborating with sales and marketing teams to achieve communication, brand, awareness and customer acquisition objectives
- Overseeing and improving our distribution channels
- Ensure the Wallet & VAS business is running smoothly by working with the Operations, Customer Service, Product and other functions.
Oversee the successful implementation of plans in conjunction with other departments
- Manage the projects in line with the specified project plan
- Provide guidance and direction to project team members during the project
- Coordinate the project team’s activities and prioritize activities within projects
- Track the progress of all tasks related to the projects on a daily basis
- Identify any areas that are running behind schedule and address with the relevant stakeholder
- Identify where additional support or assistance may be required to ensure project timelines are met
- Ensure the project plans include targets and measures, resource requirements and planned activities
To identify and develop new business opportunities to expand the company
- Identify opportunities to expand product and services range offered
- Ensure opportunities are strategically and legally viable
- Present business case for opportunity for approval
- If approved:
- Make contacts in order to develop prospects and leads with various potential partners
- Negotiate with potential partners in order to obtain mutually beneficial signed contracts
- Implement the opportunity independently, or by working with a Project Manager
Assist in the budgeting process, pricing, and partner management.
- Assist the Market Development Manager with:
- Developing the budgets and reporting on market performance
- Conducting pricing reviews
- Partner negotiations, commercial discussions and managing the ongoing relationships.
Understand the market dynamics to enable decision making
- Keep abreast the current future market trends and industry changes
- Identify competitors and keep up to date on their business models (e.g. suppliers, platforms, pricing, product offerings, customer retention strategies, etc)
Manage own professional and self-development
- Attend weekly KPI meeting with Manager
- Attend monthly performance meeting with Manager
- Attend all required training courses for new products
Key Requirements:
- Grade 12 or equivalent (Essential)
- Related Tertiary Qualification (Essential)
- 2 Years of work experience
- RE1 and RE5 qualifications (advantageous)
- Experience in a business development role
- Experience in Financial Services
- Knowledge of payments and remittances
- Knowledge the marketing and sales process (B2C & C2C).
- Knowledge of contracts and commercial agreements
- Knowledge of operating license requirements
Additional Skills and Competencies:
- Computer skills
- Verbal communication skills
- Selling skills
- Time management skills
- Organisational & administrative skills
- Attention to detail
- Interpersonal skills
- Analytical skills
- Self-motivated
I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!
Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.
If you do not receive any response after two weeks, please consider your application unsuccessful.
NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS