Mukuru

We are on the lookout for a PMO Administrator to join our dynamic team at Mukuru! This is an exciting opportunity to play a pivotal role in supporting our Project Management Office (PMO) and driving the smooth execution and governance of projects across the company. As a PMO Administrator, you’ll be at the heart of it all, managing project tracking in Asana, providing essential governance reports, and ensuring compliance and prioritization activities are spot-on.

We’re looking for someone with exceptional organizational skills, keen attention to detail, and the ability to work independently. If you're proficient with project management tools, especially Asana, and have a passion for keeping things running smoothly, this role could be your perfect fit. You’ll also play a critical part in maintaining project documentation and repositories throughout the entire project life cycle.

Collaboration is key in this role, as you’ll work closely with our Product Development team, including Domain Heads and Product Owners. Your focus on customer satisfaction will be at the heart of every project, ensuring we deliver top-notch products to the market.

Reporting directly to the PMO Manager, you’ll be an essential part of driving our project success and making an impact across the organization. Ready to be part of something exciting? Apply now!

Duties and Responsibilities (Include but are not limited to):

Project Documentation and Repository Management:

  • Ensure all project documents are uploaded and maintained in the centralized document repository.
  • Organize and update project-related information to support PMO governance, audits, and compliance.

Governance and Reporting:

  • Prepare the PMO Governance Audit Report to ensure compliance with project standards.
  • Conduct InfoSec Assessments to monitor security practices within project management workflows.
  • Create and maintain regular project-related emailers, including project announcements and updates.

Asana Support and Management:

  • Manage the Asana Project Board, ensuring all projects are accurately tracked and updated.
  • Support and maintain Asana forms, ensuring data accuracy and effective usage by teams.
  • Maintain the Asana Member Register and handle member access management, including license requests and revocations.
  • Provide Asana support and offer troubleshooting as needed.
  • Prepare and monitor the Asana Member Worksheet, ensuring inactive members are identified and addressed.

Project and Delivery Support:

  • Assist in the preparation and tracking of reports.
  • Organize and support bi-weekly sessions with Product Owners (POs) for project updates.

Stakeholder Engagement and Communication:

  • Serve as a liaison between different departments, ensuring that all project communications are clear and effectively managed.
  • Actively engage with teams across Mukuru to encourage participation and support the successful delivery of projects.
  • Provide regular updates on key activities, such as Asana license requests and revocations, project submissions, and team progress.

Assist the Head of Operational Performance with ESG: Business Continuity Plans (BCP), Organisational Health & Safety (OHS) & Environmental Impact (EI)

  • Assist with gathering and capturing information and data on Mukuru’s ESG profile for reporting purposes
  • Assist with rolling out projects aligned to strategic objectives
  • Assist with repository maintenance
  • Assist in keeping registers of incidents up to date
  • Assist in planning and scheduling regular BCP testing exercises
  • Assist in coordinating training for ESG representatives across our territories

Key Requirements

  • Grade 12 or equivalent
  • 3-5 years of experience in project administration, preferably with a focus on governance and compliance.
  • Proficient in Excel, Asana and other project management tools; experience in managing Asana boards, forms, and user register.
  • Strong ability to manage multiple tasks and ensure accurate documentation and reporting.
  • Excellent verbal and written communication skills with the ability to liaise between teams and departments.
  • Basic understanding of PMO governance and compliance best practices, with the ability to support teams in staying aligned with these processes.
  • Experience in providing training sessions and coaching team members on using project management tools effectively.

Additional skills

  • Organizational skills
  • Communication Skills

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!


Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.


NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS

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