Join the Mukuru team as a Compliance Business Analyst! We’re seeking talented individuals in Johannesburg. Apply now and be part of our exciting journey!

If being part of one of Africa’s largest money transfer companies, enabling hundreds of thousands of people to remit vital support to their loved ones across the region appeals to you, then we want to hear from you! Our passion is to help facilitate safe, affordable, and regulated money transfers using a myriad of innovative tech. This role would also afford you the opportunity to be a specialist as a Business Analyst in an agile team environment, while collaborating across verticals in the business.

Our Business Analysts are a key part of our process to help facilitate a diverse group of bright & passionate people in self-organizing and cross-functional teams who are responsible for building and operating our enterprise level systems that are at the core of the business.

Internal liaison takes place with the Product Owners, Agile Development Teams (including Developers, QA and Scrum Master), Business Leaders and Users, Project Management and Application Support. External liaison takes place with Partners, Customer and Regulatory Stakeholders. Some travel may be needed from time to time.

Duties and Responsibilities (include but is not limited to):

  • To work closely with stakeholders across all levels and business areas to elicit requirements
  • Assist stakeholders and Scrum team in prioritization of work in order to maximize return on investment (ROI)
  • Facilitate requirements gathering through interviews, requirements workshops, etc.
  • Analyse business needs, document requirements, and translate needs into user stories
  • Communicate these needs clearly and effectively to both business and technical stakeholders
  • Maintain a steady backlog of requirements that are ready to go into sprints for the Scrum team
  • Support the day-to-day needs of Scrum teams in understanding customer and business requirements
  • Liaise with the development team for estimation on work
  • To work with the QA department to ensure functionality matches business requirements
  • Assist in drafting user and training documentation
  • Liaise with various industry partners around service integration and product offerings
  • To manage own professional and self-development

Key Requirements:

  • Experience working in a Compliance focused role and Anti Money Laundering.
  • Degree, preferably with an Information Systems focus
  • Experience working in a Compliance focused role; OR Experience working in a role focused on external partner API integrations (Desirable)
  • Minimum 3 – 8 years’ experience in a Business Analysis or similar role
  • Knowledge and ability to translate requirements into user stories, process diagrams and data flows
  • Knowledge and understanding of project scoping, planning & prioritization
  • Knowledge of and experience working in an Agile environment (Scrum)
  • Strong interpersonal skills and ability to manage stakeholder expectations
  • Strong verbal and written communication skills
  • Ability to obtain descriptive and exhaustive requirements from stakeholders

The following would be highly beneficial, however are not essential requirements to be successful in this role:

  • Business Analysis or Information Systems Qualification
  • Business Analysis experience in the Financial Services or Retail industry
  • Experience dealing with partner API integration
  • Experience dealing with compliance regulations

Additional Skills:

  • Enthusiastic
  • Self-motivated
  • Team player
  • Able to work independently with minimal supervision

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!


Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.


NB: ALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY’S DIVERSITY AND INCLUSION PLANS