Mukuru is an Africa-based FinTech that enables safe, affordable, reliable financial services to underserved communities. With over 40 million cross-border transactions over the last decade, we are one of Africa's largest remittances-led FinTech companies.

Our remittance service offers customers the opportunity to send money to their relatives or friends. Additionally, we offer critical customer services such as Funeral Cover, The Mukuru Money Card and payment solutions for businesses in emerging markets.

We have an exciting opportunity for a Software Engineering Manager to join and lead our Financial Services engineering team, where you’ll be surrounded by passionate individuals! The ideal candidate is expected to be a technical leader, and a problem solver, ensuring the successful delivery of high-quality software products while continuously enhancing processes and encouraging a collaborative work environment.

We are a dynamic and innovative team committed to revolutionizing the industry. As a Software Engineering Manager, you will be an integral part of our forward-thinking team, leading multiple engineering teams and supporting across various technologies and skillsets. You'll have the opportunity to work on exciting challenges, shape the future of our engineering strategies, and make a tangible impact on a global scale.

Duties and Responsibilities include (but are not limited to):

Technical Leadership:

  • Plan and execute large deliveries considering dependencies and priorities
  • Evolve technical architecture to address business needs and support future product requirements
  • Manage multiple tracks of work simultaneously, prioritizing effectively

Team Growth and Success:

  • Support the growth and success of engineers across Mukuru.
  • Provide effective feedback to manage team members' performance and expectations, and identify strategic areas for development.
  • Motivate and celebrate both team and individual achievements, promotinga culture of recognition and support

Technical Expertise and Innovation

  • Demonstrate expertise in infrastructure and technology stack, solving large-scale problems affecting the domain
  • Shape architecture and recommend improvements in stability, performance, and scalability
  • Identify opportunities for new approaches, shaping team processes and strategies

Recruiting and Team Building

  • Play a key role in the recruiting process, planning team capacity and ensuring that we attract and retain world-class engineers
  • Effectively communicate clear direction to team members, ensuring understanding of project goals and individual roles
  • Promote open channels for team communication, encouraging transparency and collaboration

Key Requirements:

  • Passion for people, technology and problem-solving
  • Relevant IT degree or diploma in the field of computer science
  • 10+ years’ experience working in software development
  • Demonstrated knowledge of system architecture, technical design, and system and software development technology
  • Expertise with managing application development at scale, employing SDLC methodologies including Agile and Scrum
  • Expertise with managing multiple teams across diverse projects, coordinating priorities to ensure efficient delivery
  • Problem-Solving and Management:
    • Ability to quickly break down complex problems
    • Effective management of multiple teams and multiple tracks of work
    • Understanding and solving business-critical problems
  • Effective Communication:
    • Proficiency in clear, structured communication
    • Ability to provide clarity in direction and engage team communication
    • Influential communication skills to drive decisions and strategies
  • Technical Expertise:
    • Expertise in infrastructure and technology stack
    • Ability to solve large-scale or undefined problems
    • Experience in shaping architecture and driving improvements

Additional Skills:

  • Ability to collaborate effectively with DevOps teams to ensure seamless deployment and infrastructure support
  • Experience working alongside Head of Products, Product Owners, Business Analysts, and other stakeholders to achieve project goals
  • Ability to champion a collaborative ethos and prioritization within the team
  • A drive for process efficiency and the ability to introduce improvements in development processes

I am sure you are reading this job description and meet majority of the criteria BUT you may also still not be 100% comfortable in applying. We believe that there is a place for everyone under the Mukuru sun and we want YOU to contribute to our diverse tapestry of talent. So come on, take a leap of faith, and send your application if you meet majority of our requirements. Remember to include a snippet of how you will bring value and help us build a future of success that will help us determine where and how you may best be suited” Maybe you are just the future Mukurian we need!!

Should you be appointed in a remote/work from home role at Mukuru, it is your responsibility to ensure that you have uninterrupted internet connectivity and a ‘work-like’ environment at your home location, in order to deliver your best in terms of performance, productivity and service to our customers.

If you do not receive any response after two weeks, please consider your application unsuccessful.